Privacy Policy
Privacy Policy Statement
Commitment to Privacy
Opti Connect Solutions is highly committed to keeping client’s personal information safe and secure, and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way unless you explicitly permit us to do so.
INFORMATION COLLECTION
We collect client information via email, phone, and through our Contact Us and Order Forms. This information is protected under the privacy policy set by Opti Connect Solutions. Client information is never disclosed, shared, or sold to any third-party services.
Initially, the personal information we require includes client names, company names, billing addresses, email addresses, secondary emails, phone and fax numbers, order details, and place of residence—some of which are optional. We also require details provided in creative briefs to begin work on your order.
Additionally, we collect opinions related to complaints, appreciation, and comments about our products. Technical information such as IP address, browser version, operating system, and date/time of visits is recorded. Google Analytics or a similar tool may also be used to collect this data.
We collect information to provide and improve our services. The types of information we gather include:
Personal Information: Such as name, email address, phone number, and mailing address—collected when you engage with our services, subscribe to newsletters, or contact us directly.
Technical Data: Including IP addresses, browser types, operating systems, and browsing behavior—collected via cookies or similar technologies.
Service Usage Data: Details regarding your interactions with our services, such as project briefs, feedback, and support requests.
USAGE OF COLLECTED INFORMATION
The information we collect helps us understand your project needs and ensures accurate billing.
Email addresses and phone numbers are used to communicate order updates, delivery status, and gather feedback.
We may also send promotional emails or SMS messages regarding offers, product launches, or relevant news (carrier charges may apply).
This information also helps us improve our services and identify popular offerings.
PRIVACY OF PAYMENTS
To ensure secure payment practices, we support multiple payment methods. Our processors use Secure Sockets Layer (SSL) encryption, indicated by “https://” in the browser. This ensures your billing data remains private and protected.
CONFIDENTIALITY
Client confidentiality is extremely important to us. All personal information—such as names, billing details, emails, phone numbers, etc.—is stored securely and accessed only by authorized personnel.
We do not release your information to third parties unless permitted by you or required by law.
USE OF INFORMATION
The information we collect is used to:
Deliver and manage our services.
Communicate service updates, promotions, and news (with your consent).
Improve our website and offerings.
Fulfill legal obligations and protect company rights.
COMMUNICATION PRACTICES
Opt-In Communications: Promotional messages are sent only to those who opt in.
Service-Related Communications: Notifications regarding your orders may be sent as needed, regardless of opt-in.
Frequency: We limit how often we send messages to ensure they are relevant and non-intrusive.
OPT-IN AND OPT-OUT PROCEDURES
Subscribe: Opt-in via our website or while engaging with our services.
Unsubscribe: Click “unsubscribe” in our emails or contact us directly.
Manage Preferences: You may update your preferences by reaching out to our support team.
DATA SECURITY
We implement robust security measures including:
Encryption: SSL encryption during data transmission.
Access Control: Personal information access is limited to authorized personnel.
Security Audits: Regular checks to identify and resolve vulnerabilities.
THIRD-PARTY SHARING
We do not sell or rent personal information. We may only share data with trusted third parties under the following circumstances:
Service Providers: Partners such as hosting or payment processors.
Legal Obligations: When required by law.
All third parties must maintain confidentiality and data protection standards.
AMENDMENTS
Opti Connect Solutions may update this policy to enhance privacy and security. Notice of any significant amendments will be given prior to implementation.
POLICY UPDATES
We may occasionally revise this policy to reflect updates in our practices or legal requirements. Major changes will be posted on our website or communicated directly. We recommend checking this policy periodically.
CONDITIONS OF INFORMATION DISCLOSURE
We prioritize preventing information disclosure. However, it may occur if required by legal action, court order, or other judicial proceedings.
CONTACT US
If you have any questions or concerns regarding our privacy policies, please contact us via our Contact Us form.
